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Privacy policy
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.
Our site uses order forms for customers to request information, products, and services. We collect visitor's contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary.
Financial information that is collected is used to bill the user for products and services.
Supplementation Information
This site supplements the information that you provide with information that is received from third parties.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Email: support@hotcamsinc.com.
Shipping policy
- In stock orders ship within 2 business days of receiving the order.
- All Ground orders do not have a guaranteed transit time (3-7 business days is common)
- All continental U.S. orders are shipped via UPS delivery service.
- UPS will not deliver to a PO Box address.
- Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them. We can ship parts via UPS Next Day Air, 2nd Day Air, or 3 Day Select up until 3PM CST.
- We cannot guarantee to have every item in our catalog in stock.
Return policy
We understand that sometimes, for whatever reason, the part you needed yesterday is no longer needed today. So for that reason, WE TAKE BACK ANYTHING WE SELL.
We ask your understanding in that there are a few exceptions. There is a 20% re-stocking fee charged against all returned parts. We cannot take back used or installed parts, even if only installed to test fitment. Parts must be resalable and in their original packaging. Call us at 1-515-402-8000 to arrange for any returned products. Please include a copy of your invoice with the return. We reserve the right not to accept any parts for return that we find to have been installed, used, or not in compliance with the above return criteria. Shipping and/or handling is also non-refundable. Thank you for your understanding. We appreciate your business.
Terms of use
***Due to yearly changes in pricing, all pricing listed on the site are subject to change without notice***
www.hotcamsinc.com terms and conditions are as follows:
- Your credit card will be authorized for the dollar amount of the purchase plus shipping and handling at the time of purchase. If there is a backorder or special order situation we must authorize your credit card at the time of purchase in order to assure your placement in the ordering process. Your credit card will be billed at the time when your order is shipped.
- In stock orders ship within 2 business days.
- All Ground orders do not have a guaranteed transit time (3-7 business days is common)
- All continental U.S. orders are shipped via UPS delivery service.
- UPS will not deliver to a PO Box address.
- Virtually any method of shipment is available upon request. Just tell us your needs and we will try to accommodate them. We can ship parts via UPS Next Day Air, 2nd Day Air, and 3 Day Select up until 3PM CST.
- www.hotcamsinc.com cannot guarantee to have every item in our catalog in stock.
- Shipping is an estimate, there may be times shipping charges are insufficient. In such cases you will be notified either by phone or email.
- We accept Visa or MasterCard.
- PayPal payments are not accepted at this time.
- All parts are guaranteed to be new and factory original.
- IA Residents will pay a 6% state sales tax.
- Ground service is available only for the lower 48 States.
- All credit card transactions are subject to verification by the given billing address. If the billing address given does not match what your credit card company has on file you will be contacted by us either by email or by phone. We are not responsible for lost time in the ordering process due to non-verifying credit card information.
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